For Members
We’re Here For You
If you are suffering with respiratory symptoms such as runny nose, cough, sore throat, fever, etc., Don’t wait!
We are seeing an increase in RSV, COVID-19 and Flu cases in New York City. Protect yourself and your loved ones.
Speak to a doctor NOW by clicking here and joining a virtual consultation at no cost to you.
Skip the long lines in urgent care and the emergency rooms. Give yourself the gift of peace of mind during this holiday season by talking to a doctor now.
New to the Essential Plan?
NON-EMERGENCY TRANSPORTATION BENEFIT:
Your non-emergency transportation benefit is provided by Medical Answering Services (MAS). Need to schedule a ride?
Call 844-666-6270 or Schedule Online!
Member Portal Self Registration
Click here for an easy tutorial video on how to complete your Member Portal Self Registration.
Here are some answers to frequently asked questions:
What do I need to do because of this change?
You do not need to do anything. This change will happen automatically January 1, 2023.
Why did you change dental partners?
To continue to provide excellent quality of care to our members, we partnered with DentaQuest, as the larger network of providers and increased services will better address the needs of our members.
Can I continue to see my current dental provider?
Most likely yes. However, after January 1, 2023, you can use the DentaQuest online find-a-dentist tool to see if your provider is in the network.
Is there a network provider in my neighborhood?
The DentaQuest find-a-dentist tool can search for a dentist by location so you can choose a provider near where you live or work. You can use this tool beginning January 1, 2023. Just click here to find a dentist that’s right for you.
Frequently asked Member questions
What Services Do We Cover?
To see what is covered, check the benefits in your health plan via the Member Portal. Search for doctors and dentists, see claims, and view your coverage on our Member Portal.
Upcoming Events
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When it comes to health care, we’re as local as it gets.
