We understand that your time is valuable, so we have put a list of some frequently asked questions that will hopefully answer some questions you may have. If not, we are always available at [email protected]
How do I get my Member ID?
Your Member ID will be available to you via a physical card that will be mailed and virtually through your member portal (members.metroplus.org).
If you are a new member and don’t have your member ID yet, please contact MetroPlusHealth Customer Service at 1-800-303-9626.
You can also email us at [email protected]. If you email to receive your member ID, we will need to schedule a call back to verify your identity for security purposes.