Virtual Visit 24/7 Care
Anytime, Anywhere, Over Video Or Phone
What is MetroPlusHealth Virtual Visit?
MetroPlusHealth Virtual Visit is the fast, easy way for our members to see a provider for common physical, mental, emotional, and behavioral health issues that are not emergencies. This service is provided by NYC Health + Hospitals / ExpressCare and is available as part of your MetroPlusHealth coverage, at no cost to you!
MetroPlusHealth Virtual Visit is available anytime, from anywhere in New York State, 24/7 – and in your language. You can connect with a board-certified or licensed provider, including Emergency medicine trained medical doctors and psychiatrists, social workers, and addiction counselors. MetroPlusHealth Virtual Visit provides interpretation in over 200 languages. No appointments needed!
Our providers can access your health history, order lab testing, write prescriptions, and coordinate your follow-up with primary and specialty care and other services that you may need. And care doesn’t end with your visit. MetroPlusHealth Virtual Visit, powered by ExpressCare, will work with your doctor for any follow-up care you may need. If you do not have a doctor, we will help you find one who is right for you.
24/7 care for urgent, non-emergency, and emergent needs — anytime, anywhere in NY!
- Fast, easy access to care for physical, mental, emotional and behavioral health
- Covers both urgent and non-emergency issues
- Zero copayments for members
- Connect with doctors, psychiatrists, and more
- Get prescriptions, connections to lab tests and follow-up care
Note: You may receive an Explanation of Benefits (EOB) from MetroPlusHealth for this $0 cost virtual visit that lists Lincoln Hospital Center as the place of service.
You get 24/7 access to:
How do you use MetroPlusHealth Virtual Visit?
Urgent Care
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Behavioral Health
Substance Use Disorders
Anxiety
Depression
Stress
Burnout
Withdrawal
Other emotional distress
Get care 24/7 using you computer, smartphone, or tablet.