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Pay My Premium

Prefer to pay your premium online or by telephone? MetroPlusHealth has several easy options for you.

Make a Payment

First Time Payment

If you are making your first ever payment to MetroPlusHealth, please use the one-time payment option.

If you do not have access to your invoice, please call MetroPlusHealth Member Services at the numbers listed below.

One-Time Online Payment

You can make a one-time payment online.

Make sure you have:

If you are an existing member, you can find this information on our Member Portal. After logging in, Select “Make A Payment”.

If you do not have access to your invoice, please call MetroPlusHealth Member Services at the numbers listed below.

Pay Your Spenddown Invoices

You can make a one-time payment online.

Make sure you have:

If you do not have access to your invoice, please call MetroPlusHealth Member Services at the numbers listed below.

Pay By Phone

You can also pay by phone using our automated service. You will need:

If you are an existing member, you can find this information on our Member Portal. After logging in, Select “Make A Payment”.

If you do not have access to your invoice, please call MetroPlusHealth Member Services at the numbers listed below.

Marketplace (QHP) and Child Health Plus Members

Sign up for our full-service payment option where you can:

  • Manage your account online
  • View your payment history
  • View invoice statements mailed to you
  • Schedule a one-time payment in advance
  • Set up recurring payments (more info here)
  • Stop recurring payments
  • Receive email payment confirmation
  • Receive email invoice statement alerts

TO PAY YOUR PREMIUM HERE, YOU NEED TO HAVE RECEIVED YOUR MEMBER ID CARD.

MLTC and UltraCare (MAP) Member Online Payment

Please Note:

  • We accept Mastercard, Visa and Discover Card.
  • Please allow 2 business days for account balance to update.
  • Late payment does not guarantee coverage or reinstatement.
  • If you transfer to another line of business or policy, you will be issued a new account number for that line of business or policy.
  • Be sure to use the correct account number when making your payment. If you have more than one account, please make separate payments for each account number.
  • If you set up recurring payments, the amount automatically deducted may be different than the account balance displayed on your latest statement because 1) the minimum payment due is deducted or 2) there was subsequent payment or refund activity.

QUESTIONS ABOUT MAKING A PAYMENT? CALL US 24/7 AT 1-800-303-9626 (TTY: 711).

last updated: November 14, 2022

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