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√ LET’S MAKE SURE YOU STAY COVERED

Take a couple of minutes to renew for the whole year

 Book Appointment Now

Medicaid, Partnership in Care (PIC), Enhanced (HARP), Child Health Plus, and Essential Plan members will have to renew their plans yearly.

Do these two steps today for your upcoming renewal to make sure you don’t go a day without your health insurance.

STEP ONE

Review contact information

Stay up to date with your upcoming renewal. Make sure we have your current contact information.

Make sure your address, phone number, and email address are up to date. Our Customer Success Team will assist you with updating your information with the New York State of Health.

Update your information on our Member Portal here.

Don’t have an account yet? Sign up here and update your information.

Login to update
STEP TWO

Gather documents

Gather all the documents you need and keep them in a safe place. You may need:

  • Social Security numbers (or document numbers for legal immigrants who need health insurance)

  • Birth dates

  • Employer income for everyone in your family

  • Policy numbers for all current health insurance

  • Information about any job related health insurance available for your family

Want to print a list? Download a PDF checklist that you can view or print.

Download Checklist

Need help? 

Make a virtual appointment here:
Schedule Now
Email our Customer Success Team:
[email protected]
Call our Customer Success Team:
1.212.908.3300 (TTY: 711)

You can call us Monday – Friday, 9am – 8pm, Saturday, 9am – 5pm. We are here to help.

You should never be charged a fee to renew your coverage in Medicaid, Child Health Plus, or the Essential Plan. Please contact us if you have any concerns.

For more information and resources about renewing your health plan, click here.

Need reasons to stay covered?

$0 doctor visits

Doctor visits are cost free, including $0 mental health care.

Workout benefits

We give you $1,000 to help you namastay in the gym.

Health Rewards

We offer a $0 personalized plan from a dietician to keep you healthy.

Member FAQs

What if I miss an enrollment period?
Call us at 1-866-986-0356 (TTY users: 711), 24 hours a day, 7 days a week to speak with a representative…
Read more
Do I need my physical ID card to see a doctor or access services?
No, you can still obtain services as long as you have your MetroPlusHealth ID number. . . .
Read more
When will I get my physical ID card?
You will receive your MetroPlusHealth ID card within the first 15 days of membership. . . .
Read more
How do I get my Member ID?
Your Member ID will be available to you via a physical card that will be mailed and virtually through your member portal. . . .
Read more

Explore all MetroPlusHealth Plans

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Child Health Plus

For children under 19 who are not eligible for Medicaid and have no other health insurance or access to the public employees’ New York State Health Insurance Program, NYSHIP.
FOR
Qualified Children Residing in NY State
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Enhanced (HARP) Plan

For Medicaid recipients 21 or older who need additional resources for behavioral health.
FOR
Qualified New Yorkers
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Essential Plan

$0 premiums for all who qualify, and no deductible, so it pays for your care right away.
FOR
Qualified New Yorkers
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MetroPlusHealth Gold

$0 premiums, deductibles, and co-insurance. Basic plan is FREE for NYC workers and their families!
FOR
NYC Employees
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GoldCare Plans

Low-cost plans for daycare workers in New York City.
FOR
NYC Daycare Employees
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Managed Long-Term Care

For Medicaid recipients who meet certain income, resource, age, or disability requirements.
FOR
Qualified New Yorkers
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Marketplace Plans

Explore Qualified Health Plans (QHP) through the NY State of Health, The Official Health Plan Marketplace.
FOR
Qualified New Yorkers
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Medicare Plans

If you are turning 65 within the next 3 months or you are 65 years of age or older, you may be entitled to additional medical benefits through the Medicare program.
FOR
Qualified New Yorkers
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Medicaid Managed Care

A plan for New Yorkers who have or are eligible for Medicaid.
FOR
Medicaid Qualified New Yorkers
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Partnership in Care (PIC) HIV - SNP

For New Yorkers living with HIV/AIDS and other select groups.
FOR
Qualified New Yorkers

Find it fast

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last updated: May 26, 2023

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Saturday | 9 am–5 pm (ET)

*You can contact us after normal business hours for limited inquiries.

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