Renew Your MetroPlusHealth Coverage
Keep Your Health Coverage Active
Time to Renew Your Health Coverage
Don’t Miss Your Renewal Deadline
Not sure which plan you have or where to start?
Check your MetroPlusHealth Member ID card or call Customer Success for assistance.
Call us Monday – Friday, 9am – 8pm, Saturday, 9am – 5pm.
Renewing Your Coverage Is Easy
New York State will send important renewal notices by mail, email, or text message. Beat the health insurance renewal deadline by following these two easy steps:
Make sure your contact information is current to stay informed and avoid missing important notices.
Gather your documents, including:
Complete Your Renewal
Watch for Confirmation
Prefer to print?
Beware of scams
Renewing your health coverage is always free.
MetroPlusHealth and New York State will never charge you a fee to renew your coverage.
Be cautious of anyone who:
- Requests payment to renew your benefits
- Asks for banking information over the phone
- Promises guaranteed eligibility
- Pressures you to act immediately
If you’re unsure whether a request is legitimate, contact MetroPlusHealth directly.
Frequently asked questions (FAQs)
Why Renew With MetroPlusHealth?
When you renew your coverage, you can continue enjoying the benefits and services you count on, including:
- $0 preventive care visits
- Prescription drug coverage
- Behavioral health services
- Wellness and fitness programs
- Member rewards and incentives
- Access to a large provider network
Stay covered. Stay healthy. Renew your coverage today.
Will I need to provide documents every year?
Some members may be asked to provide documentation during renewal. Requirements vary based on individual circumstances.
How can I check the status of my renewal?
Contact MetroPlusHealth Customer Success for assistance with your renewal status.
What if I moved recently?
Update your mailing address as soon as possible to ensure you receive renewal notices and important communications.
What if my income has changed?
You should report any changes in income during the renewal process. Changes may affect your eligibility or plan options.
Can I get help completing my renewal?
Yes. MetroPlusHealth Renewal Specialists are available to help you understand and complete the process.
How do I know when it’s time to renew?
You will receive a notice from New York State or your local agency when it’s time to renew.
What happens if I miss my renewal deadline?
You may lose your health coverage and benefits. Contact us immediately if you think you missed your renewal deadline.