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√ LET’S MAKE SURE YOU STAY COVERED

Take a couple of minutes to renew for the whole year

Medicaid, Partnership in Care (PIC), Enhanced (HARP), Child Health Plus, and Essential Plan members will have to renew their plans yearly.

Do these two steps today for your upcoming renewal to make sure you don’t go a day without your health insurance.

And remember: You should never be charged a fee to renew your coverage in Medicaid, Child Health Plus, or the Essential Plan. Please contact us if anyone reaches out to you asking for money to renew – or if you have any concerns. Learn more for information on how to protect yourself from health insurance scammers.

STEP ONE

Review contact information

Stay up to date with your upcoming renewal. Make sure we have your current contact information.

Make sure your address, phone number, and email address are up to date. Our Customer Success Team will assist you with updating your information with the New York State of Health.

Update your information on our Member Portal here.

Don’t have an account yet? Sign up here and update your information.

Click here for an easy tutorial video on how to complete your Member Portal Self Registration.

STEP TWO

Gather documents

Gather all the documents you need and keep them in a safe place. You may need:

  • Social Security numbers (or document numbers for legal immigrants who need health insurance)

  • Birth dates

  • Employer income for everyone in your family

  • Policy numbers for all current health insurance

  • Information about any job related health insurance available for your family

Want to print a list? Download a PDF checklist that you can view or print.

Need help? 

Make a virtual appointment here:

Email our Customer Success Team:

Call our Customer Success Team:

You can call us Monday – Friday, 9am – 8pm, Saturday, 9am – 5pm. We are here to help.

 

Need reasons to stay covered?

Member FAQs

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last updated: June 25, 2024

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