Happy and healthy child enjoying life with her family.

Child Health Plus

Coverage for kids – at low or no cost.

Every child deserves access to quality healthcare. MetroPlusHealth’s Child Health Plus Plan offers affordable coverage for children under 19 who are not eligible for Medicaid and do not have other health insurance or access to the New York State Health Insurance Program (NYSHIP). This comprehensive plan ensures your child receives the medical, dental, and vision care they need to grow up healthy and strong. With MetroPlusHealth, providing your child with the care they deserve is simple and stress-free.

Family enjoying healthy day outdoors, symbolizing access to quality healthcare.
Affordable, comprehensive coverage for children under 19 with no other health insurance.

Who is it for?

All children under age 19 who are New York state residents and are not eligible for Medicaid can enroll in Child Health Plus if they don’t already have health insurance and are not eligible for coverage under the public employees’ state health benefits plan.

How do I enroll?

You can join Child Health Plus at any time during the year.

To sign up online, visit the NY State of Health Marketplace or call 1-855-355-5777.

If you would like help signing up, contact MetroPlusHealth at 855-809-4073 (TTY: 711).

Child Health Plus is a New York State-sponsored health insurance program.

Speak to MetroPlusHealth

Questions? Ready to sign-up?

Our Member Services team is always here to help. We are here Monday to Friday, 8:00 AM to 6:00 PM, and Saturday from 9:00AM to 5:00PM. Just call 1.800.303.9626 (TTY:711).

Our 24/7 Customer Service Hotline will answer your call at other times and on holidays.

If you are experiencing a mental health crisis, our Behavioral Health Crisis after hours partner — Vibrant Emotional Health — can be reached 24/7 at 1.866.728.1885 (SMS capable for the hearing impaired).

Important Notifications

February 11, 2025
Important Update: CDPAP Transitioning to New Statewide Fiscal Intermediary, Public Partnerships Ltd (PPL)
February 11, 2025
Important Update: CDPAP Transitioning to New Statewide Fiscal Intermediary, Public Partnerships Ltd (PPL)
February 11, 2025
Important Update: CDPAP Transitioning to New Statewide Fiscal Intermediary, Public Partnerships Ltd (PPL)
February 03, 2025
Expanding Women’s Health Resources: Breast Reconstruction Surgery
January 03, 2025
Expanding Coverage Requirements for Human Donor Milk
December 27, 2024
Coverage for Prenatal Vitamins
December 13, 2024
NEW CHILD HEALTH PLUS BENEFITS, EFFECTIVE JANUARY 1, 2023, INCLUDING:
December 05, 2024
Join Us for the MetroPlusHealth Annual Public Meeting
November 15, 2024
NYC Health + Hospitals Leaders Recognized by Crain’s New York Business as Among ‘2024 Notable Leaders in Health Care’

Plan Materials

MetroPlusHealth Member Rewards Program

For our CHP, EP, HARP, QHP, MEDICAID, AND HIV SNP PLAN members.
Earn rewards for making healthy choices.

Residential Rehabilitation Services for Youth (RRSY)

Effective April 1, 2023, Residential Rehabilitation Services for Youth (RRSY) are included with Child Health Plus coverage. Learn more here.

NYS Standard Form to Designate a Representative to Assist with Health Insurance Authorizations, Complaints, Grievances, and Appeals

Important Notice: Effective October 1, 2021, our members now access their behavioral health services through MetroPlusHealth. Learn more here.

Complaints and Appeals

We hope our health plan serves you well. But if you have a problem, you can talk with your PCP, or call or write our Member Services. Most problems can be solved right away. If you have a problem or dispute with your care or services, you can file a complaint with us. Problems that are not solved right away over the phone — and any complaint that comes in the mail — will be handled according to our complaint procedure described here.

Important Update

Pharmacy Network Change

Starting January 1, 2022, Walgreens and Duane Reade will no longer be in the pharmacy network for members of these plans:

  • Medicaid Managed Care (including Partnership in Care and HARP Plans)
  • Child Health Plus
  • Exchange / MarketPlace Plans

Where can I find a list of participating network pharmacies?

Members can find a list of network pharmacies or use our online provider search tool.

What do I do if I get my medications from Walgreens or Duane Reade?

Members who have an ongoing prescription including medications, certain supplies such as pen needles, test strips, continuous glucose monitors, and blood glucose test strips at a Walgreens or Duane Reade should call their health care providers to get a new prescription to be sent to a different pharmacy.

Who can I call if I have questions?

If you have any questions, please call the Rx Customer Services Team at 1-(855) 656-0361 for Child Health Plus members or 1-(855) 383-9426 for Exchange Plan members.

Members and providers accessing MetroPlusHealth's online resource library
MetroPlusHealth Virtual Visit

Access to a doctor—whenever and wherever you need it!

MetroPlusHealth Virtual Visit is the fast, easy way for our members to see a provider for common physical, mental, emotional, and behavioral health issues that are not emergencies. MetroPlusHealth Virtual Visit is available anytime, from anywhere in New York State, 24/7 – and in your language.

Know your rights and protections against surprise medical bills!

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.

Are you receiving care at an NYC Health + Hospitals facility?

Manage Your Health Online With MyChart. Members who receive care at NYC Health + Hospital facilities now have access to MyChart. MyChart is a free secure portal you can use to manage your health information. MyChart allows you to:

  • Message your primary care provider’s office
  • Request refills of your prescription drugs
  • Access your test results
  • Schedule appointments
Preventive Services Resources

Learn about all of the free preventive services for adults, women and children. Preventive care includes immunizations, physical exams, lab tests and prescriptions. If you have any questions, call one of our Member Services Representatives. We’re here to help.

Explore all MetroPlusHealth Plans

last updated: February 3, 2025

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Sunday | 9 a.m.–5 p.m. (ET)

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Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)