Other providers available in our network

MetroPlus Platinum Plan (HMO) provides traditional Medicare coverage with additional Medicare managed care benefits, quality, affordable healthcare designed specifically for New York City residents and is uniquely backed by NYC Health + Hospitals—the largest municipal health system in the U.S

Access your prescription benefits:

• Visit the CVS Caremark website.
• Register using your MetroPlusHealth Member ID card.
• Follow the step-by-step instructions listed on the CVS Caremark website.

• You can make changes to your plan during applicable enrollment periods.
• Your membership typically ends on the first day of the month after we receive your request.

How to End Your Membership

Option 1: Join another plan

• This automatically ends your MetroPlus coverage.

Option 2: Switch to Original Medicare

• Submit a written request, complete the disenrollment form, and mail it to us.
• Contact Medicare directly: 1.800.MEDICARE (1.800.633.4227)
  • Available 24/7
  • TTY users: 1.877.486.2048

Questions? Call Member Services: 866.986.0356 (TTY: 711) – Monday to Friday, 8am to 8pm; Saturday, 9am to 5pm; and after-hours, at 800.442.2560.

Legal Information:

MetroPlus Health Plan, Inc. offers HMO and HMO D-SNP plans with contracts with Medicare and the New York State Medicaid program. Enrollment in MetroPlus Health Plan, Inc. depends on contract renewal.

MetroPlusHealth is not affiliated with, endorsed by, or otherwise related to the the federal government, CMS, HHS, and /or Medicare. Enrollment in MetroPlus Health Plan, Inc. depends on contract renewal.

MetroPlus Health Plan, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATTENTION: Language assistance services and other aids, free of charge, are available to you. Call 1.866.986.0356 (TTY: 711).

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