At MetroPlusHealth, it is critical that our providers know how to communicate effectively with our members in the most culturally appropriate way. The New York State Department of Health (DOH) has approved cultural competency training offered by the US Department of Health and Human Services (HHS) Office of Minority Health education program, Think Cultural Health. The training is online, free, and offers several provider-specific modules. This training must be initially completed by appropriate staff within the next 12 months and then on an annual basis. Once this training has been completed, our participating providers will be able to provide more effective care delivery to our members and help reduce health disparities.
Providers may access the cultural competency training and virtual attestation form here.