Broker Resource Center

Our Broker Services offers vigorous support to our appointed brokers, including:

• Responding to and troubleshooting your questions, concerns, and inquiries related to your commissions
• Assisting and coordinating your requests for health plan marketing collateral, materials, applications, brochures, fliers, promotional items, and equipment
• Coordinating scheduling of your coverage at designated MetroPlusHealth authorized and approved marketing venues, such as RV, Community Offices, Medical Centers and other MetroPlusHealth-contracted Acute and Ancillary sites
• Managing Medicare External Broker Sales Line, responding to but not limited to:
  • Inquiry of client enrollment
  • Broker Commission
  • Address your questions related to Policies and Procedures
• Acting as liaison to internal MetroPlusHealth departments
• Coordinating your ongoing and routine broker training
• Coordinating Annual Broker Recertification
• Coordinating new broker on-boarding
• Coordinate events and special outreach initiatives planned between MetroPlusHealth and you
• Assisting with troubleshooting technical issues associated with MetroPlusHealth systems and associated software programs utilized by you to assist applicants and members
• Troubleshooting inquires related to applicant and member eligibility and enrollment status

Our Essential Plan Program

Essential Plans are open to those who don’t qualify for or the MetroPlusHealth plan. Eligibility also depends on your income, and the size of the household. here.

Our Medicare Program

At MetroPlusHealth, we offer two products: our Medicare Advantage and Platinum plans with robust benefits and services. Each plan also offers members all the perks of belonging to our health plan, including free 24/7 telehealth, a member rewards program, and much more. Learn more about our Medicare program here.

Our Medicare Advantage Plan

MetroPlusHealth Advantage Plan (HMO-DSNP) is a Dual-Eligible Special Needs Plan designed for those Medicare beneficiaries who live in New York City, are eligible for Medicare Parts A and B, and receive assistance from New York State Medicaid. Depending on their level of Medicaid eligibility, our Advantage members may pay as low as $0 for covered services.

MEDICARE ADVANTAGE | GET THE DETAILS