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At MetroPlusHealth, we share your mission—to offer quality, affordable Medicare Advantage health insurance plans to every eligible New Yorker. We believe in being more than just a health plan to our 650,000+ members, and provide many extra benefits and services to help keep them strong and well. Our dedicated Broker Services team works just as hard for you to deliver quick solutions whenever you want them.

Contact our Broker Services during office hours, Monday to Friday, 9am–5pm or e-mail us at [email protected].

We are here to help.

Broker Resources

Our Broker Services offers vigorous support to our appointed brokers, including:

Responding to and troubleshooting your questions, concerns, and inquiries related to your commissions
Assisting and coordinating your requests for health plan marketing collateral, materials, applications, brochures, fliers, promotional items, and equipment
Coordinating scheduling of your coverage at designated MetroPlusHealth authorized and approved marketing venues, such as RV, Community Offices, Medical Centers and other MetroPlusHealth-contracted Acute and Ancillary sites
Managing Medicare External Broker Sales Line, responding to but not limited to:
- Inquiry of client enrollment
- Broker Commission
- Address your questions related to Policies and Procedures
Acting as liaison to internal MetroPlusHealth departments
Coordinating your ongoing and routine broker training
Coordinating Annual Broker Recertification
Coordinating new broker on-boarding
Coordinate events and special outreach initiatives planned between MetroPlusHealth and you
Assisting with troubleshooting technical issues associated with MetroPlusHealth systems and associated software programs utilized by you to assist applicants and members
Troubleshooting inquires related to applicant and member eligibility and enrollment status

Overview of Plans

Our Medicare Program

At MetroPlusHealth, we offer two products: our Medicare Advantage and Platinum plans with robust benefits and services. Each plan also offers members all the perks of belonging to our health plan, including free 24/7 telehealth, a member rewards program, and much more. Learn more about our Medicare program here.

Our MetroPlus Advantage Plan (HMO D-SNP)

MetroPlusHealth Advantage Plan (HMO-DSNP) is a Dual-Eligible Special Needs Plan designed for those Medicare beneficiaries who live in New York City, are eligible for Medicare Parts A and B, and receive assistance from New York State Medicaid. Depending on their level of Medicaid eligibility, our Advantage members may pay as low as $0 for covered services.

METROPLUS ADVANTAGE PLAN (HMO D-SNP) | GET THE DETAILS

2027 MetroPlus Advantage Plan (HMO D-SNP)

Summary of Benefits (SB)

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Formulary

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Broker Resources Center

Broker Resources

Overview of Plans

Our Medicare Program

Our MetroPlus Advantage Plan (HMO D-SNP)

2027 MetroPlus Advantage Plan (HMO D-SNP)

2026 MetroPlus Advantage Plan (HMO D-SNP)

MetroPlus Platinum Plan (HMO)

2027 MetroPlus Platinum Plan (HMO)

2026 MetroPlus Platinum Plan (HMO)

MetroPlus UltraCare Plan (HMO D-SNP)

MetroPlus UltraCare Plan (HMO D-SNP)

2026 MetroPlus UltraCare Plan (HMO D-SNP)

Medicare Materials

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