Broker Resource Center

Our Broker Services offers vigorous support to our appointed brokers, including:

• Responding to and troubleshooting your questions, concerns, and inquiries related to your commissions
• Assisting and coordinating your requests for health plan marketing collateral, materials, applications, brochures, fliers, promotional items, and equipment
• Coordinating scheduling of your coverage at designated MetroPlusHealth authorized and approved marketing venues, such as RV, Community Offices, Medical Centers and other MetroPlusHealth-contracted Acute and Ancillary sites
• Managing Medicare External Broker Sales Line, responding to but not limited to:
  • Inquiry of client enrollment
  • Broker Commission
  • Address your questions related to Policies and Procedures
• Acting as liaison to internal MetroPlusHealth departments
• Coordinating your ongoing and routine broker training
• Coordinating Annual Broker Recertification
• Coordinating new broker on-boarding
• Coordinate events and special outreach initiatives planned between MetroPlusHealth and you
• Assisting with troubleshooting technical issues associated with MetroPlusHealth systems and associated software programs utilized by you to assist applicants and members
• Troubleshooting inquires related to applicant and member eligibility and enrollment status

Our Medicare Program

At MetroPlusHealth, we offer two products: our Medicare Advantage and Platinum plans with robust benefits and services. Each plan also offers members all the perks of belonging to our health plan, including free 24/7 telehealth, a member rewards program, and much more. Learn more about our Medicare program here.

Our MetroPlus Advantage Plan (HMO D-SNP)

MetroPlusHealth Advantage Plan (HMO-DSNP) is a Dual-Eligible Special Needs Plan designed for those Medicare beneficiaries who live in New York City, are eligible for Medicare Parts A and B, and receive assistance from New York State Medicaid. Depending on their level of Medicaid eligibility, our Advantage members may pay as low as $0 for covered services.

METROPLUS ADVANTAGE PLAN (HMO D-SNP) | GET THE DETAILS