NYS DOH INTRODUCES A NEW PROCESS FOR PERSONAL CARE SERVICES (PCS)

Important information from the NYS DOH: The Office of Mental Health would like to bring to your attention that the Department of Health (DOH) will implement a new independent assessment process for all adults aged 18 years and older newly seeking Medicaid personal care services (PCS), consumer-directed personal assistance services (CDPAS), and MLTC plan eligibility.

The initial assessment process includes:

• The Community Health Assessment (CHA); and
• A clinical exam, conducted by a clinician on an Independent Practitioner Panel (IPP)

To schedule an appointment for individuals newly seeking Medicaid PCS or CDPAS, contact the NYIA at 855-222-8350 

• Anyone can place the call, but the member must be on the line

More information: 

• NYIA webpage at https://www.nyia.com/
• Further questions to [email protected]
• FAQ: https://www.nyia.com/en/faq
• Medicaid Managed Care NYIA Expedited Assessment Date Change Memo