Great news—eating healthy just got easier in 2025! Discover the convenience and flexibility of the MetroPlusHealth Flex Rewards Card, available to our MetroPlus Advantage Plan (HMO D-SNP) and MetroPlus UltraCare (HMO D-SNP) members. With this card, you can access up to $475 in benefits each quarter to cover essential health related expenses. Use it for over-the-counter (OTC) items, to purchase healthy foods like fruits and vegetables, utilities, bathroom safety products and more. At MetroPlusHealth we are committed to providing you with tools that enhance your health and well-being.

A happy senior couple preparing a healthy meal at home with items purchased with their MetroPlusHealth Flex Rewards Card.
Use your MetroPlusHealth Flex Rewards Card to purchase everyday health essentials.
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Unlock Healthy Foods and More with Your MetroPlus Health Flex Rewards Card!

Your healthy foods, OTC items, utility benefits, bathroom safety supplies, and more are now available on one card, giving you more of the benefits you need! Simply use your MetroPlusHealth Flex Rewards Card at participating grocers and pharmacies to shop for fruits, vegetables, and other nutritious foods. Plus, you can pay your utility bills such as gas, electric, cable, or phone, and use it for Personal Emergency Response Services (PERS) as well. You can spend up to $475 each quarter! *

Welcome to My Benefits Center for your 2025 Flex Rewards Benefits

You must activate your Flex Rewards card before you can use it.

To activate your card by phone please call 1.833.963.8764 or visit mybenefitscenter.com

Please note: When activating your card, enter your date of birth using the format MMDDYY (month, day, year with two digits). If you make three mistakes, you will need to call the plan for help.

Here’s how you can make the most of your Flex Benefits:

Where You Can Use Your Flex Card
You can use your card at over 3,500 retailers, including CVS, Duane Reade, and Rite Aid, as well as many popular local chains.

What Your Flex Card Covers
Your card provides $475 per quarter to spend on healthy food, OTC items, utilities, bathroom safety supplies, Personal Emergency Response Systems (PERS). Please note, benefits do not roll over to the next quarter, and any unused balance will expire at the end of each quarter or if you disenroll from the plan.

Find Participating Stores
To view a full list of stores where you can use your Flex Card, log into the My Benefits Center Portal. You’ll need your Flex Reward Card information to sign in.

Unlock the Benefits of Your MetroPlusHealth Flex Rewards Card!

Congratulations on receiving your MetroPlusHealth Flex Rewards Card! This card is your gateway to valuable health and wellness benefits, allowing you to conveniently purchase eligible items through the OTC Network. Whether you’re stocking up on everyday essentials, vitamins, or other wellness products, activating your card is the first step toward making the most of your rewards.

We know you’re excited to start using your benefits, and the good news is that activating your card is quick and easy! View the video and we will guide through the simple steps to get your card up and running in just a few minutes.

MetroPlusHealth Flex Rewards Card: Enhancing Benefits for Medicare Members

The MetroPlusHealth Flex Rewards Card is exclusively available to MetroPlus Advantage Plan (HMO D-SNP) and MetroPlus UltraCare (HMO D-SNP) members. This versatile card empowers members to enhance their health and well-being by covering essential categories such as over the counter (OTC) items, healthy foods, utility bills, bathroom safety products, and Personal Emergency Response Systems (PERS). Designed to provide greater flexibility and support, the Flex Rewards Card is another way MetroPlusHealth puts our members’ holistic health and everyday needs first.

CategoryMetroPlus Advantage Plan (HMO D-SNP)MetroPlus UltraCare
(HMO D-SNP)
MetroPlus Platinum Plan (HMO)
OTC
Healthy Foods
Utilities
Bathroom Safety
PERS


Over the Counter Medications

OTC (Over-the-Counter) items are products that you can buy without a prescription. These items include things like vitamins, pain relievers, allergy medications, first aid supplies, and other everyday health products. OTC items are available at pharmacies, grocery stores, and online, and they help manage minor health issues at home.

Healthy Foods

Healthy foods you can purchase with your OTC card include a variety of nutritious options to support your overall well-being. These include fresh fruits and vegetables, whole grains, lean proteins, dairy products, and healthy snacks like nuts and seeds. Using your OTC card for healthy food choices can help you maintain a balanced diet and improve your health. Look for these items at participating stores to get the most out of your benefits!

Utility Payments

With your Flex card benefits, you can use it to pay for essential utility services, including electric, gas, phone, internet, and more. This makes it easier to manage your monthly bills and stay connected. Enjoy the convenience of using your benefits to cover everyday utilities and stay on top of your expenses!

Bathroom Safety Devices

With your OTC benefits, you can purchase bathroom safety devices that help make your bathroom safer and more comfortable. These include grab bars, non-slip mats, shower chairs, raised toilet seats, and bath benches. These products are designed to reduce the risk of slips and falls, giving you extra support and peace of mind. You can use your OTC card to pay for these items at participating stores.

Personal Emergency Response System (PERS) Services

As a MetroPlus Advantage Plan (HMO D-SNP) member, your Flex benefits can be used to access Personal Emergency Response System (PERS) services, providing you with peace of mind and added safety. PERS devices are designed to help you stay independent by offering 24/7 emergency assistance at the push of a button, whether you are at home or on the go.

Click the buttons below to learn more.

Personal Emergency Response System (PERS) Services

How to Access Your InComm My Benefits: A Step-by-Step Guide

We are excited to share a helpful resource that will guide you through accessing your InComm My Benefits with ease. Whether you are looking to redeem your benefits or simply learn more about what’s available to you, this guide provides step-by-step instructions on how to use the InComm My Benefits Center website as well as the OTC Network mobile application.

MetroPlus Health Plan, Inc. is an HMO, HMO D-SNP plan with a Medicare contract. MetroPlus Health Plan, Inc. has a contract with New York State Medicaid for MetroPlus UltraCare (HMO D-SNP) and a Coordination of Benefits Agreement with the New York State Department of Health for the MetroPlus Advantage Plan (HMO D-SNP). MetroPlusHealth is not affiliated with, endorsed by, or otherwise related to the federal government, CMS, HHS, and/or Medicare. Enrollment in MetroPlus Health Plan, Inc. depends on contract renewal.

H0423_MKT25_3433_M Accepted 03012025

last updated: February 24, 2025

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