Start Your Free Virtual Doctor Visit
Anytime or Anywhere, 24/7 Access.
What can you use MetroPlusHealth Virtual Visits for?
Medications sent to the pharmacy of your choice
Help with your follow-up care
Mental health and substance use service
COVID-19, cold and flu symptoms, and sinus infections (stuffy or runny nose, cough, or sneezing and fever or aches)
Allergies and Asthma
Upset stomach or diarrhea
Other non-emergencies
Get started with 4 simple steps:
What is MetroPlusHealth Virtual Visit?
Fast, easy care—24/7, anywhere in New York State.
MetroPlusHealth Virtual Visit connects you with a provider for common, non-emergency physical, mental, emotional, and behavioral health needs—at no cost to you.
Powered by NYC Health + Hospitals/ExpressCare, you can see a board-certified doctor, psychiatrist, social worker, or addiction counselor anytime—no appointment needed. Services are available in your language, with interpretation in 200+ languages.
What you can expect:
- 24/7 access to urgent and non-emergency care
- $0 virtual visits for members
- Prescriptions, lab orders, and follow-up care coordination
- Support connecting to primary or specialty care
Providers can access your health history and stay connected with your doctor to ensure seamless follow-up. Don’t have a doctor? We’ll help you find one.
Call us 24/7 at 1-855-287-3508 for priority access to speak with a doctor.
Note: You may receive an Explanation of Benefits (EOB) listing Lincoln Hospital Center as the place of service for your $0 visit.