Start Your Free Virtual Doctor Visit
Anytime or Anywhere, 24/7 Access.
Get started with 4 simple steps:
Choose your language.
Share your location and phone number with your care team.
Select the type of visit you will need.
Read and sign the consent form to start your visit.
What is MetroPlusHealth Virtual Visit?
Fast, easy care—24/7, anywhere in New York State.
MetroPlusHealth Virtual Visit connects you with a provider for common, non-emergency physical, mental, emotional, and behavioral health needs—at no cost to you.
Powered by NYC Health + Hospitals/ExpressCare, you can see a board-certified doctor, psychiatrist, social worker, or addiction counselor anytime—no appointment needed. Services are available in your language, with interpretation in 200+ languages.
What you can expect:
- 24/7 access to urgent and non-emergency care
- $0 virtual visits for members
- Prescriptions, lab orders, and follow-up care coordination
- Support connecting to primary or specialty care
Providers can access your health history and stay connected with your doctor to ensure seamless follow-up. Don’t have a doctor? We’ll help you find one.
Call us 24/7 at 1-855-287-3508 for priority access to speak with a doctor.
Note: You may receive an Explanation of Benefits (EOB) listing Lincoln Hospital Center as the place of service for your $0 visit.