Getting Appointed
Getting Appointed
Interested in Our Broker Program?
We look forward to working with you.
As always, for any questions or assistance, you can always call our Broker Support Line at 1-833-917-3525 or e-mail us at [email protected].
Broker Certification and Training
MetroPlusHealth requires our appointed Medicare brokers have AHIP certification.
Face-to-Face training is not required — MetroPlusHealth offers online training modules to brokers.
A broker who certifies for 2023 will be certified for 2024 as well if their license remains valid and they complete product and compliance training for 2024. With changes in products, brokers need to take updated trainings for 2024.
Brokers that are onboarding and certifying for the first time must provide MetroPlusHealth with the following information:
- a current resume
- a copy of their broker license
- background check documents
Access our Broker Training modules here.
Username and Password are provided to the broker by MetroPlusHealth Human Resources department as part of the onboarding process. For questions regarding your username and password access, please email [email protected]. For questions about accessing the training modules, contact the Technical Enterprise Help Desk at [email protected]
To confirm appointment or certification, please send an email to [email protected]
Access our Principles of Professional Conduct here.
As always, for any questions or assistance, you can always call our Broker Support Line at 1-833-917-3525 or e-mail us at [email protected].
MetroPlusHealth has free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 866.986.0356. Someone who speaks English and other languages can help you. This is a free service. Access our Multi Language Insert message in other languages here.
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Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)
Already A Member?
Talk to us about any questions or concerns
Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)