Help With InsuranceHow do I get my Member ID?

How do I get my Member ID?

  • Your Member ID will be available to you via a physical card that will be mailed and virtually through your member portal (members.metroplus.org).
  • If you are a new member and don’t have your member ID yet, please contact MetroPlusHealth Customer Service at 1-800-303-9626.
  • You can also email us at [email protected]. If you email to receive your member ID, we will need to schedule a call back to verify your identity for security purposes.

Related
FAQs

Q

Do I need my physical ID card to see a doctor or access services?

Q

When will I get my physical ID card?

last updated: July 27, 2022

Ready to Join Us?

Talk to us about questions or concerns

 866.496.6636 (TTY: 711) 866.496.6636 (TTY: 711)

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)

Already A Member?

Talk to us about any questions or concerns

 800.303.9626 (TTY 711) 800.303.9626 (TTY 711)

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)