Managed Long Term Care (MLTC) Policy 24.01: Non-Emergency Medical Transportation and Social Adult Day Cares

Office of Health Insurance Programs

Division of Health Plan Contracting and Oversight

Date of Issuance: July 1, 2024
Effective Date: January 1, 2025

Purpose: The purpose of this policy is to provide an update to non-emergency medical transportation guidance and instructions to Managed Long Term Care (MLTC) Partial Capitation Plans (MLTCP) and Medicaid Advantage Plus (MAP), and their contracted Social Adult Day Care (SADC) service providers. This policy does not apply to PACE plans nor to the Social Adult Day Care service providers that only contract with PACE plans.

Background: Effective March 1, 2024, the non-emergency transportation benefit was carved out the of the MLTC Plan benefit package and is now provided fee-for-service by the New York State Department of Health (the Department) Transportation Broker, Medical Answering Services (MAS).

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last updated: September 11, 2024

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