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For Members

We’re Here For You

If you are suffering with respiratory symptoms such as runny nose, cough, sore throat, fever, etc., Don’t wait!

We are seeing an increase in RSV, COVID-19 and Flu cases in New York City. Protect yourself and your loved ones.

Speak to a doctor NOW by clicking here and joining a virtual consultation at no cost to you.

Skip the long lines in urgent care and the emergency rooms. Give yourself the gift of peace of mind during this holiday season by talking to a doctor now.

All MetroPlusHealth members can choose from more than 34,000 top providers, 40 hospitals and 110 urgent care centers, including NYC Health + Hospitals, NYU Langone, Mt. Sinai and CityMD. Explore resources below.

Commuters on train

New to the Essential Plan?

Medicaid, PIC, HARP, CHP:

NON-EMERGENCY TRANSPORTATION BENEFIT:

Your non-emergency transportation benefit is provided by Medical Answering Services (MAS). Need to schedule a ride?

Call 844-666-6270 or Schedule Online!

Member Portal Self Registration

Click here for an easy tutorial video on how to complete your Member Portal Self Registration.

Find Care

Find doctors, specialists, dentists on your plan or in your community.

*Find A Dentist:Participating dental providers for all our health plans, excluding MetroPlusHealth Gold and GoldCare

Here are some answers to frequently asked questions:

What do I need to do because of this change?

You do not need to do anything. This change will happen automatically January 1, 2023.

Why did you change dental partners?

To continue to provide excellent quality of care to our members, we partnered with DentaQuest, as the larger network of providers and increased services will better address the needs of our members.

Can I continue to see my current dental provider?

Most likely yes. However, after January 1, 2023, you can use the DentaQuest online find-a-dentist tool to see if your provider is in the network.

Is there a network provider in my neighborhood?

The DentaQuest find-a-dentist tool can search for a dentist by location so you can choose a provider near where you live or work. You can use this tool beginning January 1, 2023. Just click here to find a dentist that’s right for you.

Frequently asked Member questions

How do I get my Member ID?
Your Member ID will be available to you via a physical card that will be mailed and virtually through your member portal. . . .
When will I get my physical ID card?
You will receive your MetroPlusHealth ID card within the first 15 days of membership. . . .
Do I need my physical ID card to see a doctor or access services?
No, you can still obtain services as long as you have your MetroPlusHealth ID number. . . .
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What Services Do We Cover?

To see what is covered, check the benefits in your health plan via the Member Portal. Search for doctors and dentists, see claims, and view your coverage on our Member Portal.

Clinical Practice Guidelines

Upcoming Events

lincoln
01
MAY

Lincoln Hospital Ribbon Cutting Event

Lincoln Hospital Ribbon Cutting Event
lincoln
17
OCT

Member Advisory Board Meeting

Member Advisory Board Meeting
MetroPlusHealth Bag + Flowers
29
OCT

Member Advisory Board Meeting

Member Advisory Board Meeting
Woodhull Hospital Image
07
NOV

Member Advisory Board Meeting

Member Advisory Board Meeting
elmhurstHH
26
NOV

Member Advisory Board Meeting

Member Advisory Board Meeting

With all our plans you get:

$
0
Telehealth
Unlimited mental health
Urgent care
Immunization vaccines

$0 benefits depending on health plan eligibility.

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Become a Member

Looking for a health plan that knows New York?

When it comes to health care, we’re as local as it gets.

Member Portal Self Registration

last updated: May 28, 2024

Ready to Join Us?

Talk to us about questions or concerns

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)

Already A Member?

Talk to us about any questions or concerns

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)