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Mission & Values

MetroPlusHealth Mission & Values

Our Mission

To offer New Yorkers equitable access to quality health care. Our purpose goes beyond offering insurance.

Our Core Values

  • Focused: We anticipate what tomorrow will bring. We use the latest research to design our plans and programs.

  • Real: Transparency and trust go hand in hand. As a 501 (c) (3) non-profit, we focus on the needs of our members first. Clear, comprehensive care is our top priority.

  • Welcoming: We treat every person with dignity. Race, religion, and cultural backgrounds should not impact someone’s health outcomes. Neither should gender expression, sexuality, citizenship, or economic standing.

  • United: We partner with medical experts and community leaders. Together, we address the City’s greatest health challenges head-on.

  • Loyal: Good health is a journey, not a destination. We stick with our members through it all. Our practical, research-based tools and programs bring out the best in everyone.

  • Diverse: We embrace the differences and common values of all New Yorkers. Our doctors, health plans, community partnerships, and staff all reflect the City we serve.

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I find MetroPlusHealth to be very accommodating in their approach to patients. Their representatives are always attentive to my questions and answer my questions to the best of their ability. I never hang up the phone with any gray areas as my questions are answered fully by the end of my call. I am very pleased with their level of professionalism and great customer service.

Nicole P.
Google Review
last updated: July 25, 2022

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Post ID: 562