Help With InsuranceI need help signing up for MetroPlusHealth insurance. Can I talk to someone at MetroPlusHealth?

I need help signing up for MetroPlusHealth insurance. Can I talk to someone at MetroPlusHealth?

Yes, MetroPlusHealth representatives are available around the clock to help find a plan that’s right for you.

There are three ways you can speak to someone and get help:

  1. Call us

Call us at 855.809.4073 (TTY: 711),
MPH Gold Plan: 877.475.3795
Medicaid (including PIC, CHP, HARP, MLTC): 844.284.8819
Medicare (including UltraCare):  844.831.9099
HIX/Essential (QHP and EP):  844.831.9097
TTY: 800.466.7566
Hours: Monday through Saturday, 8am to 8pm. After hours and during holidays, call 800.442.2560.

  1. Speak to someone in your language or in your community

Want to speak to someone in your community or in your language? Visit our Virtual Phone Book to find MetroPlusHealth representatives in each borough who speak over 40 languages.

  1. Visit us in person

MetroPlusHealth has several locations throughout the five boroughs. Find a MetroPlusHealth location.

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FAQs

Q

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Q

What do MetroPlusHealth plans cover?

last updated: December 13, 2022

Ready to Join Us?

Talk to us about questions or concerns

 866.496.6636 (TTY: 711) 866.496.6636 (TTY: 711)

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)

Already A Member?

Talk to us about any questions or concerns

 800.303.9626 (TTY 711) 800.303.9626 (TTY 711)

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)