FOR PROVIDERS WHO SERVE OUR MEDICAID AND HARP MEMBERS:
For most MetroPlus members, Medicaid eligibility is now determined through the NY State of Health (NYSoH). Previously, members used Local Department of Social Services (LDSS)/Human Resources Administration (HRA) to coordinate enrollment. Starting this year, HARP members, and Medicaid members who meet the Modified Adjusted Gross Income (MAGI) criteria (and are not otherwise excluded), will begin enrolling through the NYSoH. The major difference is that members must actively take steps to keep their enrollment. If these steps are not taken enrollment can be lost. There will be no changes to coverage, benefits, and services providing members take appropriate steps to maintain their enrollment. Please help your affected members through this transition. MetroPlus is here to help! More information and eligibility assistance is available from MetroPlus at 1-212-908-3300. Read press release >>
Ready to Join Us?
Talk to us about questions or concerns
Monday–Friday | 8 am–8 pm (ET)
Saturday | 9 am–5 pm (ET)
*You can contact us after normal business hours for limited inquiries.
Already A Member?
Log into the Member Portal
See Plan information, Health Rewards, and Messages
Speak To Someone In Your Community
Find someone in your neighborhood and in your language