Important Update for Managed Long Term Care (MLTC) Members: CDPAP Transitioning to New Statewide Fiscal Intermediary, Public Partnerships Ltd (PPL)
Managed Long-Term (MLTC) Members
Dear <MLTC Member>:
This letter is to notify you of a change to the way your personal assistants will be paid for services provided by the Consumer Directed Personal Assistance Program (CDPAP).
Starting January and going through March 28, 2025, all individuals, and personal assistants in CDPAP will need to change to the new Statewide Fiscal Intermediary, Public Partnerships Ltd. (PPL).
Note: Your plan of care, hours of service, and your right to choose your personal assistant are not affected by this change but you must take action to switch to PPL.
To avoid problems with your CDPAP services, you can take action to switch to PPL now by choosing one of the following options:
- Option 1: Call PPL’s support center at 1-833-247-5346 or TTY: 1-833-204-9042. A team member will help you complete the process.
- Option 2: Change through PPL@Home by going to PPL’s website at pplfirst.com/cdpap.
- Option 3: Work with an approved CDPAP facilitator who can guide you through the process. A list of approved CDPAP facilitators will be listed on PPL’s website.
No matter which way you choose to change to PPL, they are here to help.
Where Can I find More Information?
PPL is hosting online and in-person information sessions to give you more information and answer your questions. Visit the PPL website at pplfirst.com/cdpap for event dates and information. The website also has several CDPAP resources that will be helpful to you when making this change to PPL.
You can email PPL at [email protected] or call the support center at 1-833-247-5346 or TTY: 1-833-204-9042 with any questions or needs.
Sincerely,
MetroPlusHealth
