Your patients’ direct feedback is important:
The CAHPS survey helps us understand your patients’ experience with accessing care, getting appointments quickly and receiving clear communication from their doctors.

Positive patient experiences = better health outcomes:
When patients feel heard and cared for, they are more likely to follow treatment plans and have better overall health.

Benefits to member, providers, and health plan:
Members who perceive the care provided by their provider and health plan as a positive experience are more likely to give higher CAHPS scores benefiting both you and MetroPlusHealth.

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last updated: March 13, 2024

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