Beginning January 1, 2021, all Medicaid-funded personal care services must implement Electronic Visit Verification (EVV). EVV is a system that verifies information about visits with patients: the type of service; who received the service; the date, beginning, and end time of the appointment; the location; and the provider. When possible, a signature or voice verification from the patient is also collected. Providers will also be required to submit EVV data to NYSDOH for reporting and audit purposes. Click here for access to the EVV Attestation form.

New York is implementing a Choice Model for EVV. Providers of personal care services must select and implement an EVV system by the January 1, 2021 deadline. Click here to learn more about New York’s EVV guidelines and requirements.

The state has provided detailed instructions for the next steps providers should take, including how to sign up to receive future updates, where to obtain technical assistance, and more. Click here for more information.

last updated: November 16, 2020

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