Nope, never. Collecting fees is our job.
Beyond deductibles, copayments, or coinsurance, all payments to us are considered payments in full. Providers are required to educate their staff and any affiliated providers on this requirement. Any provider who seeks payment from a member for a covered service may be subject to termination.
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Sunday | 9 a.m.–5 p.m. (ET)
Talk to us about any questions or concerns
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Sunday | 9 a.m.–5 p.m. (ET)
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