Change Healthcare Service Interruption

Change Healthcare was the target of a cyberattack on February 21 that disrupted a number of its services and systems. To address the outside threat, Change Healthcare took immediate action, including disconnecting internal systems to safeguard sensitive information and prevent further impact.

Change Healthcare is carefully monitoring the situation and will provide updates on efforts to resolve the threat and return to normal operations. We set-up a “Command Center” with useful information, such as eligibility checks, claims process, electronic remittance advices and more.

Change Healthcare Provider Response


last updated: March 13, 2024

Ready to Join Us?

Talk to us about questions or concerns

Monday–Saturday | 8 a.m.–8 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)

Already A Member?

Talk To Us About Any Questions or Concerns

Monday–Saturday | 8 a.m.–6 p.m. (ET)
Sunday | 9 a.m.–5 p.m. (ET)

Speak To Someone In Your Community

Find someone in your neighborhood and in your language